Privacy Policy.

1. Introduction

Welcome to Sitelab Plus LLC (“Sitelab Plus,” “we,” “our,” or “us”). We are a digital agency based in Beirut, Lebanon, providing web design, development, marketing, and related services to clients around the world.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website or providing your information, you consent to this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

• Contact information such as name, email address, phone number, and company name when you fill out forms on our website (e.g., contact, quote, or job application forms).
• Any other information you choose to provide in messages or uploaded files.

b. Information Collected Automatically

• Your IP address, browser type, device type, and operating system.
• Website usage data such as pages visited, time spent, and actions taken.
• Cookies and similar technologies that help us analyze site performance and personalize your experience.

c. Analytics & Tracking

We use Google Analytics 4 (GA4) and Meta Pixel to understand user behavior, measure campaign performance, and improve our marketing efforts.

3. How We Use Your Information

• Respond to your inquiries and provide requested services.
• Improve our website, content, and service offerings.
• Send marketing communications when permitted.
• Analyze website traffic and advertising effectiveness.
• Ensure compliance with applicable laws.
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4. Cookies & Tracking Technologies

Our website uses cookies and pixels to enhance functionality and analyze user interactions. You can adjust your browser settings to refuse cookies; however, some website features may not function properly without them.

5. Advertising & Remarketing

We may use Google Ads and Meta Ads to reach users who have visited our website. These platforms may show you relevant ads based on your previous interactions with Sitelab Plus. You can manage your ad preferences within your Google or Meta account settings.

6. Data Sharing & Disclosure

We do not sell, rent, or trade personal data. We may share information with:

• Trusted service providers that support our business operations (e.g., analytics, hosting, or email services).
• Legal authorities if required by law or to protect our rights.

All third-party partners are required to handle your information securely and in accordance with applicable privacy regulations.

7. International Data Transfers

Since Sitelab Plus operates internationally, your information may be transferred and stored outside your country of residence, including in Lebanon or other countries where we or our partners operate. We take reasonable steps to ensure your information remains protected during such transfers.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

9. Your Rights

Depending on your location, you may have rights under data protection laws such as the GDPR (Europe) and LGPD (Brazil), including:

• Accessing, correcting, or deleting your personal data.
• Objecting to processing or requesting data portability.
• Withdrawing consent to marketing communications.

To exercise your rights, contact us at info@sitelabplus.com.

10. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting external sites.

12. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at:

Email: info@sitelabplus.com
Address: Sitelab Plus LLC — Beirut, Lebanon